Resources: Canada.ca Content Style Guide
- Addressing Guidelines, Canada Post
- Clear Writing, Ministry of Agriculture, Food and Rural Affairs of Ontario
- Communicating with Seniors: Advice, Techniques and Tips, Health Canada
- Good Fonts for Dyslexia, Luz Rello, NLP & Web Research Groups, et Ricardo Baeza-Yates, Yahoo! Labs & Web Research Group, UPF
- How Users Read on the Web, Nielsen Norman Group
- Introduction to Administrative Justice and To Plain Language (PDF), Council of Canadian Administrative Tribunals
- Introduction to content design, Government Digital Service, GOV.UK
- Language Portal of Canada, Government of Canada
- Literacy and Access to Administrative Justice in Canada (PDF), Council of Canadian Administrative Tribunals
- Literacy and Numeracy in Canada, ABC Life Literacy Canada
- Lower-Literacy Users: Writing for a Broad Consumer Audience, Jakob Nielsen, Nielsen Norman Group
- Minimize Cognitive Load to Maximize Usability, Kathryn Whitenton, Nielsen Norman Group
- Mobile User Experience: Limitations and Strengths, Raluca Budio, Nielsen Norman Group
- Negative contraction, Richard Nordquist
- Plain Language Clear and Simple, Public Works and Government Services Canada (reprinted 2003)
- Plain Language Association International
- Plain Language, Please! Here's Why to Avoid "Marketese" Only, Sarah Bauer
- Reaching Out: A Guide to Communicating With Aboriginal Seniors, Health Canada
- Resources of the Language Portal of Canada, Government of Canada
- Skills in Canada: First Results from the Programme for the International Assessment of Adult Competencies, Statistics Canada
- Study: Literacy and numeracy among off-reserve First Nations people and Métis, 2012, Statistics Canada
- Study: University graduates with lower levels of literacy and numeracy skills, 2012, Statistics Canada
- TERMIUM Plus®, Translation Bureau
- The Canadian Style, Translation Bureau
- The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing, George A. Miller
- Use pair writing to collaborate with subject matter experts, Jonathan Kahn, GatherContent
- Watch Your Punctuation Online, Search Engine People
- Web Content Accessibility Guidelines (WCAG) 2.0, World Wide Web Consortium (W3C)
- Why Don't Screen Readers Always Read What's on the Screen?, The Deque Blog
- Writing for the web, Nielsen Norman Group
- Writing for the Web: Principles and Guidelines, University of Ottawa
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